Frequently Asked Questions
Everything you need to know about your gear and orders.
When will my order ship?
Standard orders are processed within 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 30-day return window for unworn and unwashed apparel. Items must have original tags attached to be eligible for a full refund or exchange.
How do I know which size to order?
Each product page features a detailed size chart. We recommend measuring a similar garment you own to ensure the perfect fit for our shirts and hoodies.
Do you ship internationally?
Yes, we ship our merchandise worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are these official band products?
Absolutely. All items sold on this store are 100% authentic, officially licensed Five Finger Death Punch merchandise produced with high-quality materials.